Quality Policy

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Phone

00966122398000

Customer Services

920024200

Email Address

[email protected]

Quality Policy

To be the successful model for the influential and trusted business sector

Jeddah Chamber’s senior management is committed to promoting and sustaining the quality policy and the approach to excellence as an institutional culture through which it seeks to become a leader in quality and efficiency when dealing with its partners.

Customer Satisfaction

Ensuring to achieve our customers' satisfaction and gain their trust by meeting their needs, responding to their requirements, and constantly measuring performance improvement.

Continuous Development

Continuous development and improvement of the services provided by setting goals and timely programs and promoting this in the processes and procedures to achieve the current and future needs of customers.

Institutional Excellence

Maintaining institutional excellence through clear strategic objectives, a motivating environment for the Chamber's employees, targeted and specialized training for them, spreading team spirit and teamwork, and increasing performance efficiency.

Standards

Adoption of the application of international standards and specifications for ISO 9001 - 2015 AD and the standards approved by the Jeddah Chamber in all its operations.

Awareness

Spreading and applying the quality policy and its principles in all departments, communicating with the concerned authorities, and reviewing them periodically to ensure their suitability for the quality management. system

Support

Supporting and developing the competencies and capabilities of employees, qualifying and empowering them through tools to improve performance and continuous development.