To benefit the business community from all its services

Jeddah Chamber emphasizes on customer experience and user journey with the launch of its main digital platform

Jeddah-  

The Jeddah Chamber crowned its achievements in serving the business community by launching its digital platform on its main website. This is to emphasize on the customer experience and user journey, and to provide various qualitative services to more than 160,000 subscribers; In one site that connects several entities in an integrated system that facilitates the customer's movement and selection of the service he desires and obtains it over the course of 24 hours and from anywhere.

The launch of this platform comes; Within the digital transformation project and taking advantage of the information and services provided by the Chamber through its various platforms; In a single platform that supports smart devices, takes into account best practices, and adapts to the latest business platforms in the Kingdom and the Middle East region; In addition to this platform taking into account the pleasant visual vision that conveys the chamber's electronic services, a quantum leap in the level of service and customer provided to it.

The launch of the platform is also in line with what the state seeks to activate in terms of technology and digital projects in various aspects of life in accordance with the Kingdom's Vision 2030, and in a way that contributes to improving the services provided to the business community. In addition to being supportive of the success of digital transformation as a concept that invests in thinking and changing behavior to bring about a radical transformation in the way of work; By taking advantage of the great technical development to serve subscribers faster and better.

The customer experience and user journey lie in the digital platform by employing the latest technologies. With high quality standards and adding value to business sectors; taking into account best practices; In order to develop digital services and build databases; With the Chamber's belief that this digital transformation is to gain the satisfaction of its customers and improve their services; By taking advantage of faster and better technological development.