FAQs - JCC
FAQs
Working Hours
| Sunday to Thursday | 8:30 AM to 4:30 PM |
Jeddah Chamber Website
Al-Amanah Street, next to the Labor Court
Ashmal Center Website
Ashmal Center location via the link below: https://goo.gl/maps/fmbch6J3TejziLXo6
Jeddah Chamber Contact Numbers
Customer Service: 920024200 – WhatsApp Business: 0122398000
Recruitment
You may send your CV to the email ([email protected]), making sure to include a contact number.
Training
Please send your application to the email with the applicant’s details, CV, and a university request letter for training at the Chamber ([email protected]). The application will be processed by the concerned team.
How to print a Chamber membership certificate
Through the Jeddah Chamber Commercial Services website es.jcci.org.sa, log in to the subscriber account / establishment file / print the membership certificate.
Issuance or renewal of Chamber subscription invoices
You can issue a new subscription through the Jeddah Chamber Commercial Services website es.jcci.org.sa. To renew the Chamber subscription, use the Saudi Business Center link below: https://business.sa
Converting an establishment from a sole proprietorship to a company and informing the client of the grade fee difference
Updates are done by accessing the Saudi Business Center website and submitting the conversion request through it: https://business.sa
Updating establishment data (transfer of commercial registration ownership – modification of trade name – conversion from sole proprietorship to company)
Please note that the transfer of commercial registration ownership is done through the Saudi Business Center, and once the transfer is completed, you must access the Jeddah Chamber Commercial Services website and submit a request to activate the owner or manager account: es.jcci.org.sa
How to authenticate Ministry of Foreign Affairs requests through the e-services portal
This is done by accessing the Jeddah Chamber Commercial Services website and submitting a new request / Ministry of Foreign Affairs requests / filling in the required data.
Adding the establishment’s name in English
Through the Jeddah Chamber Commercial Services website, select establishment file / basic establishment data / enter the name in English / update establishment data.
Steps for issuing a commercial registration
Through the Saudi Business Center website: https://business.sa
Introduction to the WhatsApp Business service
Add the number 0122398000 and save it as WhatsApp Business; Chamber events and occasions will be sent to this number.
How to subscribe to the WhatsApp Business service
Add the number 0122398000 and save it as WhatsApp Business; Chamber events and occasions will be sent to this number.
How to cancel a commercial registration
Through the Saudi Business Center website: https://business.sa
How to transfer the ownership of a commercial registration
You will find below the link with steps for transferring commercial registration ownership: https://cutt.us/JJiXr . For further inquiries, please contact the Ministry of Commerce at 1900.
Knowing the grade fee difference for upgrading subscription when converting an establishment from a sole proprietorship to a company
By submitting the request through the Saudi Business Center website: https://business.sa
How to apply for a business competition
Access the Jeddah Chamber Commercial Services website es.jcci.org.sa, submit a new request / commercial competition permit request, fill in the data, attach the required documents, and wait for approval.
How to authenticate individuals
Individual authentication is done through the district chief, police station, or via the National Single Sign-On platform.
Adding the signature of the primary responsible person/authorized signatory
Through the Jeddah Chamber Commercial Services website: es.jcci.org.sa
E-Coupon application
Please contact the technical support team of the e-coupon program; they will respond to your inquiry. Contact number: 00966500031085
Product numbering (I want to number my product)
Through the Saudi Numbering Center link below: https://www.gs1.org.sa
Sectoral councils
The format is saved on WhatsApp Business.
Protest letter
Appointments are booked through the Jeddah Chamber website www.jcci.org.sa . After booking, please attend at the main branch, 7th floor, on the scheduled date.
Request for lists of establishments and companies registered with you
Please send your request to the email [email protected] . The form will be sent to you for completion, and you should return it with the commercial registration, tax certificate, and national address. The request will then be processed by the concerned team.
E-services website link
You will find the required link below: https://user.saudichambers.sa/Auth/Login
Steps for registering in the Unified Portal of Saudi Chambers
Access the link https://user.saudichambers.sa/Auth/Login , then click on "New Registration" and fill in the required information.
Steps for issuing permits for competitions and promotional offers
The service request is submitted through the Unified Portal of Saudi Chambers after logging into your account, completing the data, attaching the documents, and waiting for a response from the e-services department.
Electronic authentication fees
The service fee is 35 SAR.
Format of request to add a signature for an authorized signatory or legal representative
Appointments are booked through the Unified Portal of Saudi Chambers. You will be contacted by the responsible employee. If the request is by proxy, an official power of attorney from the Ministry of Justice including the addition of the signature at Jeddah Chamber is required.
How to authenticate a family visit request
Access the link https://user.saudichambers.sa/Auth/Login , then click on "New Request," select "Ministry of Foreign Affairs request," review the terms and conditions, click "Next," fill in the required fields (request number issued by the Ministry of Foreign Affairs – select request type – attach the request as a PDF file if desired), then click "Next" to preview and verify the information, then click "Next" for payment (the amount will be deducted directly from the wallet).
Format of an attendance guarantee
The format is saved on WhatsApp Business.
How to submit an electronic authentication request
Through the Unified Portal of Saudi Chambers, log in, choose "Add New Request," then select the type of authentication (open request or PDF request), and upload the request on the official establishment papers.
Steps to recover the password for the Unified Portal of Saudi Chambers account
Password recovery is requested through the Unified Portal of Saudi Chambers, with the option to receive it via the mobile number linked to Absher or by email.
Steps to recharge the e-wallet
Log in to the account, click on "Add Balance," enter the amount to be credited, select the payment method (Visa, MasterCard, Mada), then create a card, click "Recharge Now," fill in the card details, click "Recharge Now," and the amount will be deducted from the card.
Jeddah Chamber Programs and Initiatives
By visiting the Jeddah Chamber website and accessing the “Programs and Initiatives” icon.
Jeddah Chamber Events and Occasions
Through the calendar available on the Chamber’s website and by following the Chamber’s social media platforms.
How to subscribe to the Circulars Service
By accessing the Chamber’s website and selecting the “Circulars and Publications” icon, or by contacting us through WhatsApp Business and providing your email address.
What are the value-added projects?
Warehouse City – Jeddah Center for Exhibitions and Events – Jeddah International Business Center